WEIGHT WORTH has a well-established after-sales network and complete delivery documentation. Our professional service team is highly competent and responsive, ready to provide customers with all-around convenient support.
WEIGHT WORTH has its own R&D and technical team, capable of customizing both hardware and software delivery based on project requirements.
We provide free basic construction drawings and customized blueprints, plus a complimentary standalone weighing key to make data collection and management easier.
WEIGHT WORTH Service Details (Installation, Training & After-sales)
About Installation
① Installation manual will be delivered to the site together with the goods.
② Installation videos can be requested from customer service.
③ Free remote video guidance for installation.
④ We'll arrange local partners for on-site installation assistance.
⑤ On-site installation (additional fees apply, to be quoted separately).
About Training
① Free remote training and usage precautions are fully provided.
② Dedicated responsibility cards (mounted on acrylic boards) will be delivered with the goods for free, so you can place them in the control room to check usage precautions and daily maintenance methods at any time.
③ Common problem troubleshooting methods will be delivered to the site together with the goods, enabling you to handle issues and inspections independently in daily operations.
About Warranty
- The equipment comes with a 1-year free warranty: During the warranty period, if the equipment is damaged or fails to function normally due to quality issues, we will provide free replacement.
- Lifetime technical support is available.
- Our professional customer service team will address your feedback promptly.